Simply connect a household extension cord into the AC charging adapter on the unit to begin charging.
Q: How do I recharge my jump starter/power station?Ī: The vast majority of Baccus Global’s jump starter/power station products have a built in AC charging adapter.
Periodically recharging the jump starter will maximize the efficiency of the internal battery and ensure that it’s always ready when you need it, as well as greatly prolonging its service life.
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It is also recommended to recharge every 30 - 60 days for approximately 12 hours or until the battery status indicators show full when the product is not in use. Q: How often do I need to recharge my jump starter?Ī: As a general rule, jump starters should be charged for 24 - 48 hours immediately after purchase and after every use. Baccus Global will pay the shipping costs to return the product to you. Q: What is the warranty replacement turnaround time?Ī: Once our warranty department has received your product it will take between 4 to 6 weeks. Q: How do I obtain a Return Material Authorization (RMA) number?Ī: At this time we only issue RMA numbers to customers who call our customer service department toll free at 87.
Q: What documentation will I need in order to warranty my product?Ī: A copy of the sales receipt will need to be submitted along with a Return Material Authorization (RMA) number, which you will receive from us, prior to product submittal. If there is a defect and a valid claim is received within the Warranty Period, the defective product can be replaced. Q: What do I need when calling customer service for assistance?Ī: Please have your products model or catalog # ready along with your original proof of purchase.Ī: Baccus Global warrants our products against defects in materials and workmanship for a period of ONE (1) YEAR (unless otherwise stated) from the date of retail purchase by the original end-user purchaser.
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